Privacy Policy

Who is responsible for processing?

The processing of personal data is carried out by the director of the publication, Dr. Isra MULLENS, registered with the Order of Physicians of the department of PARIS under number 91440, acting as the data controller.

As the data controller, we are committed to protecting the privacy of users of the Site to the best of our ability within the framework of European and French regulations on personal data.

What personal data do we collect?

We collect certain personal data provided directly by the User when filling in their contact details (name, first name, email, and the reason for the consultation via the contact form or the online opinion request). Other data may be collected during the User’s visit to the Site, such as:

  • IP address
  • User’s browsing data (visited pages, etc.), as further described below.

Why are my personal data collected, by whom, and for what purposes?

We collect your personal data to provide you with the best possible service. The details below give you an overview of the processing of your personal data in the context of the service we offer. For what service?

  • Online opinions
  • Possibly Newsletter
  • Making an appointment
  • Improving the service provided via the Site

What data do we collect?

  • User’s consent to the use of their data
  • Email address, User’s name and first name, and the reason for their message
  • Email address, User’s name and first name, Reason for the User’s opinion request
  • IP address
  • Phone number


  • Data on the User’s browsing (visited pages, etc.)
  • Version of the browser of the terminal and the terminal

Who uses this data?

Skin Marceau and its partners working to improve the quality of service offered by the website (consulting agency, web agency, SEO agency, etc.).

For what purposes do we use your personal data?

  • To send you relevant information about the news of Skin Marceau with your express consent
  • To respond to your request
  • Monitor your navigation on the Site to understand your journey and subsequently improve your experience on the Site
  • Develop statistics related to the Site

How long are they kept?

The data intended to respond, inform, contact you, or organize an appointment are kept for 13 months. Data intended to improve the service provided by the site is kept for 14 months.

How long are my personal data kept?

We will only keep your personal information for the time strictly necessary for the purposes stated above or to comply with our legal obligations (see above).

With whom are my personal data shared?

We do not transmit your personal data to third parties except in the following limited cases:

  • Transmission of your contact data to a third-party provider responsible for emailing, bound by confidentiality to send you newsletters.
  • Hosting of your data by a hosting provider located in the European Union bound to ensure the confidentiality of the data.
  • Communication of your personal data to our external advisors (lawyers, accountants, auditors, etc.) bound by confidentiality.
  • Communication of your personal data to the competent authorities in accordance with the applicable law and/or a court decision.

What are my rights and how can I exercise them?

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, limit processing, object, and portability of data. To exercise your rights, you can contact the data controller at the following address: If you believe that your rights have not been respected, you can also file a complaint with the CNIL or any other competent authority. Finally, you can choose not to provide us with your personal information.

How can I withdraw my consent for the processing of my personal data?

If you decide to use certain of our services (such as the newsletter), we may ask you for explicit consent to process your personal data. The withdrawal of consent by a User will have no impact on the experience offered on our Site outside the scope of the processing concerned. Each User can withdraw their consent at any time as follows:

  • Newsletter: an unsubscribe link is included at the bottom of each newsletter.
  • Cookies: changing cookie settings can be done via the following link (depending on your browser):

How can I learn more about the management of personal data?

You can learn about the GDPR, your rights, and how to exercise them on the CNIL website. Also, in the sections:

What cookies are used on the site?

When consulting our Site, cookies are deposited on your computer. These transmit certain browsing data automatically. A cookie refers to a text file that the server (the Site) you are visiting records on your hard drive or in your browser’s memory and that allows its sender to identify the terminal in which it is recorded, during the validity or registration period of the cookie. Some cookies, called functional, are essential for the use of the Site (session cookie, for example), while others (audience measurement, targeted advertising), for which your consent is required, allow optimizing and personalizing the content displayed on the Site. You will find in this section the list of cookies present on the Site, their usefulness, and their validity period:

  • Navigation/audience measurement: 14 months
  • User session management: When you leave the browsing session
  • Authentication of Facebook, Google MAP, and Youtube products to facilitate your uses: Until these services are no longer necessary or until you decide to block them at the entrance to the Site or delete them from your browser.

Once the User has accepted the deposit of all or part of the cookies, the User’s Internet browser automatically transmits information, such as their IP address (Internet Protocol), the version of the terminal’s browser they are using, and their journey on the Site (visited pages). You can configure your browser at any time to receive a notification when a cookie is sent or to oppose the use of cookies. While most browsers are set by default to accept the installation of all cookies, you have the option, if you wish, to choose to accept the deposit of all cookies, or to systematically reject them, or even to choose the ones you accept according to their issuers, and this by making certain settings. We draw your attention to the fact that by opposing the deposit of purely technical cookies, your experience may be degraded. We inform you that you can withdraw your consent at any time by clearing your browser cache and by clicking on the settings in the cookie banner.

Can this policy be changed?

We may make changes and updates to this privacy policy. All changes will be effective upon the publication of these revisions. If the changes are significant, we will inform our Users by sending a notification to the email address you provided or by displaying a notice on our Site. We invite you to regularly check our Privacy Policy to be aware of the most recent version.