Following a lesion or wound, the healing stage allows the production of new skin . What you need to know is that the scar tissue created is likely to differ from healthy skin , hence a possible uneven appearance. Hair as well as sweat and sebaceous glands are absent from the scar tissue. Moreover, this new skin is also devoid of melanocytes, resulting in a lighter appearance than the surrounding skin.
A keloid scar results from an anomaly occurring during this healing process (fibro-proliferative disorder). An overproduction of collagen will increase the thickness of the scar, which will be fibrous and puffy, resulting in an unsightly growth that is quite difficult to hide on a daily basis.